Shipping policy
📦 Shipping Policy
Cari Luxury Hair is committed to delivering your luxury hair extensions quickly, safely, and with care. Please read below for details on our shipping process.
🚚 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.
📍 Shipping Options & Rates
We currently ship within the U.S. and U.S. Territories, with international shipping coming soon.
Shipping Methods:
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Standard Shipping: 3–5 business days (calculated at checkout)
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Expedited Shipping: 1–3 business days (calculated at checkout)
Shipping time is based on your location and selected method. All delivery estimates are from the date of shipment, not the order date.
🕐 Order Cut-Off Times
Orders placed after 5 PM EST will begin processing the next business day.
📦 Signature Required (for high-value orders)
For your protection, some orders over a certain amount may require a signature upon delivery.
🔁 Shipping Delays
Delays may occur due to weather, carrier issues, or peak seasons. While we are not responsible for carrier delays, we’re happy to help you track your package.
🛑 Incorrect Shipping Info
Please double-check your shipping address. Cari Luxury Hair is not responsible for lost or delayed orders due to incorrect or incomplete addresses.
❗ Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at cariluxuryhair@gmail.com. We’ll work with you and the carrier to resolve the issue.