Shipping policy

📦 Shipping Policy

Cari Luxury Hair is committed to delivering your luxury hair extensions quickly, safely, and with care. Please read below for details on our shipping process.

🚚 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.

📍 Shipping Options & Rates
We currently ship within the U.S. and U.S. Territories, with international shipping coming soon.

Shipping Methods:

  • Standard Shipping: 3–5 business days (calculated at checkout)

  • Expedited Shipping: 1–3 business days (calculated at checkout)

Shipping time is based on your location and selected method. All delivery estimates are from the date of shipment, not the order date.

🕐 Order Cut-Off Times
Orders placed after 5 PM EST will begin processing the next business day.

📦 Signature Required (for high-value orders)
For your protection, some orders over a certain amount may require a signature upon delivery.

🔁 Shipping Delays
Delays may occur due to weather, carrier issues, or peak seasons. While we are not responsible for carrier delays, we’re happy to help you track your package.

🛑 Incorrect Shipping Info
Please double-check your shipping address. Cari Luxury Hair is not responsible for lost or delayed orders due to incorrect or incomplete addresses.

❗ Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at cariluxuryhair@gmail.com. We’ll work with you and the carrier to resolve the issue.